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当前离线
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总在线: 2109 小时
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
) p/ Z, c ]; G$ U; r& e4 U 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠# u9 ~! e) _ r. R0 V: T
咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动
9 A, W% \' R3 j) Y# f 在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元
9 Y0 ~2 g# c! U0 P- }) } 那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水
" B# @1 B2 M9 l6 U" r6 h, A9 r# R 于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了' e8 `6 }+ Z+ d1 J- E, X7 Q
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
+ t9 ?* ^( l* f" ~ 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了 % S- G/ l, V9 H- v, \
问题是在给我添加520活动彩金的时候
7 t( p, W% ~9 |& R" n8 |! r+ o1 H( z 客服说必须要扣除前面送我的那个88元输剩下的20多元 ! Q0 B7 m# ]4 m6 |8 B
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
' K/ `" S& |. {/ g 因为我那个时候已经存好了1314元 无奈我就同意给扣除了7 T- E2 v# K$ \( z/ n# a
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了 # r- u* P' M5 T0 u% S# t5 G6 |
反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機; i9 d& E4 d2 q) n; |# S& _" X1 B( V
而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
( T0 j+ F% y6 \7 W 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧" Y: F. N+ t5 |8 \6 Z% E) L8 q
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当前离线
经验:
天策币:
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策小分:
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不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完 4 U+ y$ K2 V! X% V$ V
但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
0 u6 d3 ]+ t% j! h虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款
2 |: _3 b# q) g- ]& \而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
! I, Z' q6 }9 b- d- \他家在线客服完全误导我 非要让我玩老虎機游戏 1 G% @6 G/ {* k9 x2 K. D
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑 % P' i5 j) m5 G: S- A5 ]2 w- r
! z3 s3 Y+ ]6 U/ \: X4 U2 t" U亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑 ' V4 W) x4 G5 S' B, |' m& v
! s+ [! m; ]8 {* H亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦:
1 M H) h9 p* J- Q. J# r首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。
; s5 O% B( a% M. ?. o& U- V接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。
4 i: s( T, y- h" ]7 p$ p最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢# j$ o) t3 @! {0 L" [
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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{:4_130:}非常满意 |
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