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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 / ?3 N: Q% c' q K1 J0 k
" H4 T+ m) c" f& J1 y: C2 N, X【会员论坛ID】：iwatch9 h. J4 \ \, l5 P9 c* L, ~- {, \
【咨询公司】： 头头
. J( _* r$ _8 v5 F; D【咨询内容】：
, G) \, H, d8 w7 t0 R2 D f4 M4 u, G) F% L0 e2 J1 H
昨天在你家注册了个账号，今天参加活动存了1018。$ _: Q& @0 s3 |/ i# s d" Y
0 |, g1 }0 l# k6 L+ n7 W, L, z中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。3 `3 |. }- Y( h2 l' D c
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
3 o9 C- `. X2 D7 M' e7 N) ? U" D" B- w6 E" ^+ F$ z
到现在还没回复我的资金的去向，真有这么难？5 j$ _7 x3 K$ M- M. x
- L, y; y/ I: h5 f* {3 y/ t
帮我追问一下，我转的两笔款去哪里了~ （附截图）/ e7 {: O( c( ]8 y V8 i
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+ F. U) A) y2 r4 k4 j* v) I
谢谢~
7 ]( L3 c! s l5 j下午就找了在线客服，一直没能解决，好像很难一样？
2 W( ]$ o! d$ z+ b6 y! x$ d这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。/ d. {& Q5 ?: [2 e* k! j2 t
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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6 Z v$ d- I/ u$ g- R) s
现在已经在提款审核中，但是还是没有得到任何解释。
- R7 _7 z) E1 \" H. ~+ _1 @如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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# V2 [ ]$ U/ r" o5 f1 L
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5% g) j+ T# ?+ J$ _$ Q m! F
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
2 u/ a. n+ o @) A5 a9 j# k
6 h3 Y2 {- [2 r$ T: R只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55# L7 N( A; H/ J) \: e* E' i
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5& s" g3 ?; k7 E2 B, H9 D
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这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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5 M( w6 v, R- v+ N2 f3 q$ m: ]客服妹妹，我最后说一次。
; F$ o4 M, Y2 R* p/ `0 \昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
8 t7 J" U" C9 ~6 q0 w F3 R/ ]按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。( I$ n- _# ^- b- U5 Y) ?
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
d! j5 e) e( v; Q1 C2 T$ S- Q虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。0 @" M3 X S$ H: q" i0 X4 w
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当前离线
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# e3 ]5 o$ N# G; j- X3 [资金到账了，在线客服真的很不给力。
$ I8 o9 e- V# \* g就评一般吧。 |
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