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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 3 s; t" j- l" P+ {
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【论坛ID】：收米哥
! |7 R G, ]) X$ |6 P% k) ~【公司账号绑定】已通过
0 Y7 I1 z1 M- d) r' S【咨询驻站客服区版规】：我已阅读确认
1 r: }" a* E9 J【咨询详细说明】：
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+ ^* }( p4 @2 d; `( B已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。* h/ z3 c4 Z* D) d
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
8 q2 P4 L$ U) P$ m; q! p5 n公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq. Q: ]& f# m. L4 Z6 E% e ^+ v
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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* ^! U; C0 ?- o好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( u! q9 H( ?2 g8 R! D! i' z
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跟进情况更新：0 c" B6 Y5 Y/ I
2 k% u5 ]2 j) P+ b" z2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询3 t- O0 D ^ S$ X
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况6 W( n! V5 I) n) W
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价& ^( v# Y- a+ J6 D- S, h {
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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+ L7 d) f+ a+ G7 h8 G/ e8 a评价说明：/ {/ f/ Z5 [* K( R9 T2 M
3 s4 {0 d9 \4 T5 W1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 m4 A, n0 W8 }/ \) Q
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53( t9 k9 _0 q& r( p
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理4 ]* H% @' L- {. k i) T
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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& I1 t/ w; r1 t, ^% _/ f& g
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53
/ G) e5 B. c2 J8 I好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: w! e/ Y& B0 t- t
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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$ E2 O, m9 Y, Q) X其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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# _, r5 j3 g; U# k看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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9 G i3 ~2 @' b$ k- f9 K' m您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间! \6 n9 ?5 X) ]
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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