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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥; t& ~: C8 O5 @( K1 O; \
【公司账号绑定】已通过
3 Q3 g% C% f6 d2 s- d! C7 W% H【咨询驻站客服区版规】：我已阅读确认
6 R( J I; t2 {* _) H' z. `【咨询详细说明】：* Q" Q* f/ h1 S) i3 e3 Q9 x
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。( T; }! ^' [* v0 I) s
3 `6 S7 o( K( n) A转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
$ O4 D; Y, y4 U0 v0 s公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq. e$ ]7 k) l# k9 @# e
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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6 n& B% m$ D E, J- I5 I6 j好的，先别急哦~七玥这里帮您联系客服看一下怎么处理' x% a/ k% ?1 a
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跟进情况更新： f* k- |9 U z; n2 T
' ]5 F1 d( d3 }8 G) f9 J2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询+ j4 A' L4 D& r9 O, P8 T, @
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
2 I- ~* \: l; h& f% v$ Y2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
9 h$ Y: }, l: t2 k/ N6 v5 M$ ~2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：; y4 Y! x& s; Z7 {5 N
% W2 {/ i( l0 Q1 s3 M. l. _1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. J3 I0 q, t, w4 {2 Z2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。1 u" |1 `7 D1 R- a* X8 Q$ i3 `
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当前离线
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天策-七玥 发表于 2021-11-6 09:53) {7 |/ u1 L, w: s. a8 K7 t
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% D. u+ y) p2 e) V
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! S6 R) F( m6 ^0 M& n8 m" }1 @8 R上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53& |4 G! q+ N0 T3 k
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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$ B1 o2 R& N5 y$ p& z. t( e; N我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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$ G0 ^' ~2 {8 A- y8 R4 L# Z9 P2 P好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评 @/ _9 a6 i1 j. G! d* w) x
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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4 h! d' W9 @, S0 u看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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, U8 Z- i+ P1 M$ _, U% j您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
' {0 t! q7 X4 M* Z" t4 s8 [本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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