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中奖20元却引纠纷 钱未付票被刮开奖金算谁的?
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20元中奖彩票引发纠纷
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刮开一张面值5元的刮刮乐，幸运中得20元奖金——这原本是彩站里最为常见的一幕，这时的销售员和彩民往往会相视而笑，分享这小小的喜悦。然而，近日在江苏无锡市查桥镇一家彩站里，一张中了20元的刮刮乐却引发了销售员和彩民之间的一番争吵。 . J7 \& t% L4 Z/ U# G1 l& N& P
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金额虽小，但其背后存在的彩票销售规范问题，却引人深思。 3 h- f ?. h3 r
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谁的中奖彩票？
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$ M% p3 v# F* ~8 B# j% v% [* G据当事人何先生讲述，8月21日晚，他和爱人散步来到无锡市查桥镇一家彩站里，选了一张面值5元的刮刮乐，发现中奖后，销售员却将中奖的刮刮乐收了起来，不予兑奖。
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“我随手就拿了一张，我说多少钱一张，她说5元，然后她顺手就把那张彩票接过去，拿硬币刮开了，我一看中了20块钱，我说中奖了，她顺手就把彩票放到到抽屉里去了。”何先生说，自己随即问对方为什么不给我兑奖，而销售员则回答说中奖彩票是她刮的。
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2 p0 m% n: |/ `! h+ g0 g何先生认为，这张彩票是他看中的，销售员在他正要付钱时拿去刮开，所以中奖彩票应该属于自己。他和销售员交涉了起来：“是你刮的没错，那如果你刮开没有这个奖，你会不会要我付钱？”
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而这家彩站的销售员却不这么认为，她说：“我当时看他没有意思要买，也没有掏钱出来，就站在那里，什么话都没说。所以我想他不要我自己试试手气，就刮开了。” 2 m0 d, m$ m: v: y& y
9 p7 `; q# K( T& {双方为此争执了起来，随后彩站站主赶到，表示愿意将中奖彩票给何先生，但坚持认为销售员并不存在过错，因为当时何先生确实没有给钱。而何先生则表示自己当时已经拿到彩票，即已表达购买意愿，是销售员擅自拿走刮开了彩票。
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\0 _; G5 i& H& |" e( T: k“假如这是20万”
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次日，当地媒体赶往采访，销售员声称自己平时除了替彩民刮开彩票外，还自买自刮，有时候甚至会将整本刮刮乐刮掉。
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而站主则认为在此事中销售员并无过错，自己愿意为此走上法庭。但她也说此事给自己一个教训，今后不会允许销售员再在彩民面前刮彩票。 + v0 i6 `4 H2 a3 i X
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事情在围观彩民的调解之下，终于平息。但此事经当地媒体报道后，不少彩民在网上展开了讨论，其中多数彩民认为销售员的行为有失妥当。
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“销售员只要满18周岁，也可以买彩票玩，但是当有彩民在的时候，你的首要工作是做好销售，而不是玩彩票。再说，如果这张刮刮乐中了20万元呢？”江苏一网友认为，销售员不应该在有彩民的时候自己玩彩票。 2 P6 N1 x$ Y% h2 [' G7 P: c
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1 m0 N$ ? E1 u不少网友也表达了相同看法，认为此事中那张刮刮乐虽然之中了20元，但如果是中了更高金额的奖项，恐怕就会演变成一场诉诸法律的纠纷。
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+ E4 H5 [7 o1 E, i- o' L25日，《公益时报》多名彩女在对此事发表看法时，均提到应该对彩票销售行为中的一些细节警醒规范，避免类似事件再次发生。
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“事情虽然不大，但对彩站的声誉影响却不小，更别说万一中了更大的奖项了。所以站主应该在雇佣销售员时，专门针对销售中的一些细节提出要求，规范销售行为。”彩女们说，希望每个站主都能够提高规范化销售的意识，把彩站办成彩民绝对满意的购彩乐园。 |
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