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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
1 w9 ^4 t! S) U" _& H# A8 w! t* i, U" D
【论坛ID】：收米哥( X2 V7 i0 Y; j6 p
【公司账号绑定】已通过
$ h( e% A: R% |6 ~6 \$ G8 c7 g【咨询驻站客服区版规】：我已阅读确认
- Y( t _& R+ Q) E! N, [8 u' ^【咨询详细说明】：2 `6 G: x; ~9 f# E
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
9 o' c: _" V: b) _
# C9 ?! O* A5 F! q- {- t$ G6 _转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
9 o% [3 W' s t8 Q! F公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 9 M6 V& e% t& T% D7 J( C
' F& O* |0 [7 |% C6 X好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
]8 q! N- `+ {' V" X% z, @- w" Q-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：' R' T1 I4 N- A# \
- r1 c* r: y9 n L# o/ {: c1 l- w5 w2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询" Z1 W! Q- ~1 A( v* @& @1 A
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
8 k7 H; Y B6 q$ c' |( j) M2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
4 u! y! D) u4 ~, f' F2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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! l: O/ I( \+ y% f3 I: D$ W评价说明：. h) x, z% N4 J, o1 h+ \7 \+ L1 E
, a8 h: X# }0 G/ u3 W' c* y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
( o" c1 M Y1 q* I) p2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 O; K& W# p$ o" p$ O
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当前离线
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天策-七玥 发表于 2021-11-6 09:53: A* O/ Z0 N3 M/ ]
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) A8 k' [2 D& q
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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], k* M2 I& D- ~, @1 y: t周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
1 ?/ T* l; P- j& J8 o6 a& A( X好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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0 E& j Z, Y" |( ~5 Z7 Z1 f我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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; h5 N: l& a4 c w6 O s好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评4 u& Q9 ^# ]* u. H0 Y1 P
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当前离线
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! ~# l) T* w5 \7 X( @5 u5 J
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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1 V+ t0 D2 g0 n+ S( G
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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3 c" c- F; }0 u6 e$ t您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间& r c- [) \3 W8 Z
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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