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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑 " n4 U; A2 E) K& F
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【会员论坛ID】：初中生杀庄
$ O' ^6 S K3 P \0 N& z: N【咨询公司】：乐动体育
7 ^* e0 N+ b3 N$ a# O; e4 v【公司账号绑定】：无
9 s, X9 t7 E# p7 D【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下. k8 m7 q; e$ j, Z& W$ e5 Q6 Y
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 Y7 M" q7 M+ X3 Y1 R
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你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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% a; y# ~$ t4 J" ?4 \1 Q2 K跟进情况更新：# J9 o. S' L7 k( Z( C% B
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服/ V; ?1 |- p0 v3 R
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
2 {7 z- o3 L( R6 i+ P# |4 R' D. B2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价
2 `, [1 ]& s" k) z: p) f2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
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评价说明：
7 v ]9 ]. R* l# X1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
z: @* w9 p1 z" Y o4 E0 w* W+ T+ c' K2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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我与11月7日发送邮件，客服11月17日回复的我。 |
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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, @# }7 |9 A3 i$ ?
论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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5 Y* A8 b6 i7 o$ i9 o( T
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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: q/ k% {8 c# I9 n" u& C9 p: z谢谢客服回复 |
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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