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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 $ H( i- U& {6 m% \& u6 E
2 R. d. k, r$ t5 [2 u【会员论坛ID】：iwatch6 M1 v9 D6 D$ F7 U
【咨询公司】： 头头
$ b U* h9 c. H! S2 f- n* m【咨询内容】：
5 P# b' b" ?5 ?3 W; A' Y# f! n; ~2 @2 G" K# z
昨天在你家注册了个账号，今天参加活动存了1018。
5 j2 l8 P* F2 t7 _% I% ^) j1 q% O: Z# {( ^" x2 ?# X8 B* j2 |
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
# O$ ] P: L d7 I; K难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
8 [- Y9 x6 P. [6 j4 o; X2 Z6 X. n8 A1 V0 h9 |+ ^
到现在还没回复我的资金的去向，真有这么难？ N" T' N, w( @; m
+ S( S. Z/ L1 N: m! ^, [ I
帮我追问一下，我转的两笔款去哪里了~ （附截图）" M# _5 X' d; ?* x2 M5 Q
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. b- n/ g- x1 G6 u- H5 {资金到账了，在线客服真的很不给力。
! z- o6 n$ r- L/ c+ d+ K6 Z就评一般吧。 |
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3 T3 y6 i. a0 ?9 {7 }8 p客服妹妹，我最后说一次。
. a) ]2 O- W/ z9 L U; Y1 H昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
0 A6 i9 I; M2 `, } B* I按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
& Q7 o$ W( G3 J$ y4 b! {3 E- S8 |* ?7 `7 {: z4 n
然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
V$ g& |- o) x: O8 p+ U虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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iwatch 发表于 2017-8-15 10:55
# K4 f1 M" C/ Z- T+ F, u. D$ H* M当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.56 r" z& F' e7 p) i4 k* w
$ h3 f4 Z' A# ~- A& A) J这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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c% B; }9 g" z ~
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.55 y, Z( y$ H' l4 H
+ [8 e7 s3 @+ n" k" R3 j
这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。7 r7 ?) L( W4 y* ~+ v- H6 v% {
A8 |! ~- s+ q- {4 m Y4 c
只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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现在已经在提款审核中，但是还是没有得到任何解释。1 k/ t" g1 d# i1 y4 Q
如果最终没有解释的话，就给差评。 |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。* E3 I$ S. l1 k$ a0 o
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7 M* A" c' O! Y5 e
谢谢~( j, {2 j2 a2 x) z5 k0 q! `* W3 Q
下午就找了在线客服，一直没能解决，好像很难一样？
4 F9 {6 O6 E4 v, X这庄可能太小了，老板兼会计，老板娘做客服？ |
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