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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
. ~, K$ v0 `% W+ _- [ 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠
, P: Y/ D) x# s- V& b: F 咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动
5 X* x H$ }3 C* l 在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元; |& r( A4 a+ X) U0 W9 S) i
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水' c4 Q3 m% s7 i
于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了
& X% W( D# m/ G; ^& y/ C) n. d 因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
?1 x& K( a: H4 n 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
: P4 t6 k7 F5 b3 s2 ~) A 问题是在给我添加520活动彩金的时候
5 ~4 h3 n# e- i- y; R" \6 [ 客服说必须要扣除前面送我的那个88元输剩下的20多元
' Y" f9 U5 D; b1 c) a 我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我' c8 A5 T7 O6 r. d0 o
因为我那个时候已经存好了1314元 无奈我就同意给扣除了8 @! {8 `/ b5 x; `0 M" P
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
1 l# l; @: z; L: {3 | 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機4 A/ d( a3 L& D7 m
而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额+ B% ]% i9 X/ s8 v3 z! Z" d7 t
就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧+ ^5 \4 C& Z3 Q1 T1 l8 T3 p
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当前离线
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不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完
# a& ]2 W' P/ r8 d% H但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
4 Z( f, N' i' |: H虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款' }* w" ?+ r# |6 F# ?7 i! f
而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
- Y2 ?4 u/ }$ i# m7 j他家在线客服完全误导我 非要让我玩老虎機游戏 4 c' S8 T1 q3 L4 W6 }
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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( Y' w, k# X9 u& r亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
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亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: # n4 D% }; K7 L0 g
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。' q1 ?1 q. D$ M) u, N; C
接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。
. l, K. F- v' A! A2 G' o最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢
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当前离线
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: N8 f" A& q: @. C4 r* s! T{:4_130:}非常满意 |
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