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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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) R8 c/ i$ ~+ @5 Y6 N【论坛ID】：收米哥
' Y$ ]8 o5 {6 f$ \1 N$ Y8 k【公司账号绑定】已通过2 Z B6 U Y5 `' v
【咨询驻站客服区版规】：我已阅读确认
D) f/ r- V7 G4 B0 g$ C4 q【咨询详细说明】：. p# x- t: y0 b. F+ D9 Z7 M
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7 ], Y9 z6 [. v* l已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
' p; s; O' `, e8 b i$ w0 F3 y$ L& s& X Y& y
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45336 u1 A8 H4 S5 U# H4 i
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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1 W( Z$ l6 s( e! ]$ A4 L好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
, i, m5 U( Q1 ~5 v, @-----------------------------------------------------------------------------------------------------------------------
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% L7 Y y4 n# D }% _% P9 i' t跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询5 @3 p# G4 Y6 c* `
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况1 G8 v `+ ~. ?: ^- |1 J6 g
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价 S) c# a* Q' N1 g5 f/ y
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询' f4 S& ^" v) y2 d. B6 k* _
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7 g5 g- _( L: i6 V7 u. R评价说明：
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! \7 m: Z6 U; H. y& H7 V/ G, p1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理2 K* J/ Z7 t( x8 p- Z$ W3 ^2 O
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。) @: [1 }; E* h8 F" g `- R/ v
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当前离线
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天策-七玥 发表于 2021-11-6 09:53, C+ d5 E* W) G
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
, U+ Q8 |: u/ N2 `1 ~9 o) Y好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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! g* H4 r0 {! Q- K我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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4 X8 E3 `3 u8 L3 Z) |其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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- r+ u% K6 O2 {7 I6 r' U8 k1 E看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
; e) w. ~7 {5 B' [本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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