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与金沙之间事宜
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本帖最后由 版主13 于 2012-8-5 19:55 编辑
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5 e9 x4 E; F$ Q' I: z6 r我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。
+ X% _+ F. h: D9 w1 l) a+ N& B于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。7 `3 b+ e2 v1 }, H8 R
和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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回复 2# 天策情报局
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; ~3 @5 ^; {6 g* G, ^ 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧）
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这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件, m# y0 m: [# _. H5 g# `- P
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3 l9 c% O, B0 e" E8 \这个是我的存取款记录
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这个是我的返水记录
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9 d2 W. j2 Y2 Q4 a4 B* G3 y+ C( }申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？6 A( a5 `) d- c; _: ^
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首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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回复 天策情报局
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' V! G* {# I. C& {& \1 | 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
3 J- Z$ D0 b, y) \! j# Qkejingui 发表于 2012-7-26 21:39 
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( n8 R1 j( e1 t3 t& P之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.! X! ?; ]" p2 i2 d* b) R
楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦.# u; K* \& y# w8 i- r8 D
关于红利后续产生问题.论坛不予处理. |
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当前离线
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回复 天策情报局
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4 q! G/ d, I0 [! ? 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
7 P7 d+ R" O6 {& I8 A: p& v$ {% R8 fkejingui 发表于 2012-7-26 21:39
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) H" c$ X" N0 F) q ?5 Q) M刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 5# 版主13 B, p' ?* h/ p; K/ }
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好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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当前离线
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当前离线
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当前离线
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