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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
# I/ S4 E3 ]& B' {' j7 f 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠
3 ?; X* r) o* t& Z! u/ A3 h 咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动 3 d2 q `5 j5 R8 K& z
在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元* K. p5 B$ M$ J
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水% S+ @% P; o) [7 \. H1 T$ |3 }
于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了) u# A+ m- v2 H8 u W( {
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
4 h n$ M1 f' G- h9 d; s 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了 ( k/ j! N8 x6 a9 g+ r
问题是在给我添加520活动彩金的时候
/ B; s0 [* o3 b* e6 ~ 客服说必须要扣除前面送我的那个88元输剩下的20多元 0 V$ m1 D9 j: L, {- Q% c
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我$ l/ G ?4 L& R2 X! A
因为我那个时候已经存好了1314元 无奈我就同意给扣除了: Q+ l. z! K) g; E" i4 x
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了 2 V7 R2 |1 U3 r- ~% P# W* a3 S
反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
) } X4 t3 s, w' B) R$ R 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额& F- J0 {) ~! f s
就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧
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当前离线
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不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完
" \! e; ]2 |- A5 e/ \8 i" \- i$ y但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理. Y% q- R8 K* N6 a" {
虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款$ {7 d* p( @- m. W; E N e
而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
0 H. F# ^8 H9 m他家在线客服完全误导我 非要让我玩老虎機游戏
! T) y8 l% ?4 u0 F; v! B6 m显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑 ( U6 i) I* J0 `. i# X* a( h
, q8 R: V8 I! q% N5 o# S/ _6 k亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
+ _1 m# a6 ?: y" [" C- N4 ?
, G0 l( K- c0 v- y9 p- ^# r亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦:
7 f: s+ |+ {- ]& _首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。5 i6 E1 o$ {. m1 }: F0 ^& o( E8 ]1 m
接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。; U6 h( X6 k& }) P, V# a
最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢
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当前离线
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) c2 t3 x8 L' x# c0 @4 ]( o+ P{:4_130:}非常满意 |
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