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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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$ D9 T7 L1 Y8 N( ^0 _" p! ?楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。2 `' z- m: r# f% p
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! k* U- o- {" d会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。- N$ o" b' ?8 j! l! b; w
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跟进情况描述：
! u- |& ?" {& _$ n5 [8 M! w# ]8 ~' r2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
9 Z! }. Z" F- |0 S& R* p2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。9 P' ?+ D6 D/ s* U& s# ~# ~
2021-8-23 23:04【会员回复】——已到账: {9 B8 X7 y4 E
2021-8-23 23:04【会员评价】——好评
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本次咨询总结：
9 j) @, W1 x9 S; s本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
, w" R, I. U( q; g审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。8 f3 l7 L2 I# t; E) \' D
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评价说明：' P$ z1 E J6 w5 O5 z
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理0 w' l" p. @5 q4 P
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 e2 S; ?! b- C! ^% _
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当前离线
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您好，亲爱的会员：
- t' d: W/ d! H8 J' D4 k抱歉为您带来不便！! h5 X/ Y7 w) D; F
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？5 {5 U$ t7 Q' Y! J) q6 r
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】1 z1 m9 J4 X3 T V
4 }% A& p& [. w( ~评价说明：1 b. u c, U4 f8 ]! y. \
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
8 a' @. C* J* e' A$ W2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9274 小时
本月在线: 45 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14585 小时
本月在线: 551 小时
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0 s2 Q/ P0 G$ _4 B
感谢您的好评 |
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