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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 $ p" z: O. I( c" s* m/ Z% E
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。: |9 O, e# B- [+ {& b
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3 \8 L% d. l, X- l! l2 m! v! u7 R-----------------------------------------------------------------------------------------------------------------------
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/ x" H" Z7 I1 n& d. b) p会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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) f% p( K5 }* W2 c8 r2 z跟进情况描述：
4 p# ?4 x( G6 i( b' S2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服- V4 | y7 ~5 e* a3 V
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。, ?" a, @- c; w6 ?3 N/ |, w8 u: D9 |
2021-8-23 23:04【会员回复】——已到账
8 m; @$ q5 q9 w* a, d2021-8-23 23:04【会员评价】——好评
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9 U9 V& u& V1 l2 Y. d1 v8 `本次咨询总结：5 a1 E ^, I6 S |7 @2 e. c
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。0 n1 r1 M- i" T5 S) a
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。3 L( L' V# F- A/ \. v- Q, [6 O; O
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评价说明：
, X2 R1 N7 O2 W) A# d1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 w% ]/ {0 \/ T+ O* x, I. ` M$ _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 _+ M: W( K, u! `+ _" l1 g' P5 Q* j
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您好，亲爱的会员：
: V6 [4 U* B/ a, G/ y) K. b3 r抱歉为您带来不便！. d& z/ c3 b" m9 g" Z) T Y
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
0 L2 h1 d, l; V% ?# r如果收到了，请您对这次的事务进行评价 【好评、中评、差评】- I$ j7 v# }' {( B9 q0 b* K
, T6 r: a6 O0 O1 @! ^2 ?评价说明：
+ c/ {: C* ?3 ^$ X5 V$ s1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 B3 R# _+ y" k$ q* W+ F2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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$ e5 u$ [5 o0 E4 J" \感谢您的好评 |
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