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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 6 J9 S/ Z0 A3 d' Z$ ^/ u
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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9 e6 }! x+ _2 N* w0 ^! z会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。: I3 F. r4 p9 F; A ]# ^4 ]5 _
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跟进情况描述：' ?+ Y2 E4 O; [
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
4 w2 n" r% i7 a) A4 _* y% B2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。! |0 _$ J1 h6 A! q; K* ~ _
2021-8-23 23:04【会员回复】——已到账- }& }% C, ^3 U! G% K
2021-8-23 23:04【会员评价】——好评
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本次咨询总结：8 @4 n( q( L! w! k( u$ ]& c M4 {
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
O4 `! m# r0 G7 Q$ S3 L# L审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。( Y$ Z( `( V- e" d
% h: S0 f" P' R: x# ?2 v评价说明：
5 x$ f" W. s7 @$ F+ O* l4 g1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 e; \3 T! r( I% i$ y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。+ M3 s3 Z& \, I; b0 ]
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您好，亲爱的会员：3 N$ i* T+ j$ ]: |( T; L
抱歉为您带来不便！
; j$ _4 d' T! @; x5 y) A5 D经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？' C& E/ A1 ]3 @2 e+ I
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：
: I( {# f7 p& y6 O w1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理) d- @: U, x: v/ E- ]
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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