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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ c4 l* o! t- ~: Z% k
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 : V. ?5 t" l# Q$ r/ H0 G
7 a3 ]1 @% O: r楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。- |8 V7 |" j( q
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' h; D. n& M. D- o* `% t会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。! J' L; V. C7 K" m; g
& F' f: q/ G; t+ `7 \
跟进情况描述：
9 B D' ? Q8 E2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服9 \+ f, T( ~5 k( y3 I; q) b
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。; i6 V( n, a; K4 e8 M5 Y8 ~
2021-8-23 23:04【会员回复】——已到账
& ~- ^0 c4 p% w% U0 O# L$ b% ]2021-8-23 23:04【会员评价】——好评3 ?* u7 ?! \3 u9 C) d
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本次咨询总结：
! i% I; `" W" p本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。$ s/ O _/ ?; T* T' A& t" o" C6 y( S
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
. V0 o- V: c$ `( `5 p1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理; l+ E3 U0 V5 i
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：4 v# o6 K, ]0 t. w% M6 H
抱歉为您带来不便！' L( h& ~7 B+ [7 N/ A
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？9 s c2 n" t H9 A4 v
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】& B' e( d' q9 H7 K
P3 z/ A5 W- ?) Y- S' X5 J* z2 q4 g4 _评价说明：4 g- X* B+ ~( G. s) f
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 Z/ k5 j/ [/ `# p6 Z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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) S- V% R6 E& Q! ^8 p感谢您的好评 |
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