优惠论坛
Well123
Esball
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196849 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 14 [oldrank] => 14 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走
3 {3 P; d# G- r4 ]作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
! m3 t7 k1 u6 `0 n最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
2 w7 f& `8 u! r# f! t% i3 d9 q* k4 S6 [2 n& K& r; S
新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,* b- V$ t1 _0 c/ B- m( U  S1 e

. V  I- K3 _/ K6 r8 d6 M
! p" s- g# X& f  `% e- g
关于掉单,论坛也有过不少帖子" q5 W6 i, l1 _+ c

7 p, l+ ]6 [" ]3 Z; {! Z' i
/ Y) a- M& m: n6 S" J
有出来吐槽的7 p: F  n  P3 A; ]! `! @# F. K
4 u& O4 _: h& G9 H! \: m

* m- I1 n8 b7 K2 r6 @4 Y有出来骂人的  Y+ C* l; E% v: Z" h" s+ W9 G

# U4 @* i6 y5 p
+ N2 x9 G+ d. a) q6 C2 @( f) b
有哭成泪人的7 y9 z+ S1 B$ n

+ ~- o7 N/ X, d% \8 F" v7 F
" B5 B1 J  m3 K+ _
总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,& r1 Y" k/ j! K( k

' m6 D2 U% n# t0 @4 O* Q

3 C* d: b  w7 x- y8 K而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!6 [$ O1 }6 q# k; I( {+ n
, X& _% D; f4 K$ ^1 K! b' P8 N

4 b  _) S: E9 K. x因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
6 g5 C; j3 w( X4 I" f3 Z0 Y# U: u- l" T. z
+ @4 d4 k. Y, l8 X% S6 T
然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,
  u) _+ h) V  R' u
2 R* k9 t) V, j% L" W7 I

. r+ {. N8 Z' s7 L6 e3 M2 T/ I3 U6 Q8 @! B! \

/ a+ m5 I- M7 O接着,公司站出来了:让我想一想静静,,,4 l9 Q; f9 S( o+ n' C
  s6 F3 Y4 H) D  `6 Z# }& ]

" O6 Q4 N8 C- b钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,+ s" n8 _$ O3 F4 l

( Z3 F' C* a& F9 R% k- e; u) O
. x; R8 q' D5 u9 d  h
还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!2 \0 t% a' [% G3 T. h
+ j: d( a% O+ l8 @
9 I8 G" V+ A3 `6 E8 l" |7 W0 Y, q
根源在哪里?
/ U! i7 |) G* c( k  [: I根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环4 G& E! k& K  Y5 ?, m
. Q2 H  g0 t" w

* W8 t# C: i$ ]7 }5 |' U4 _! ?客服懂每个银行查详单,查流水,查电子单的具体操作吗?
1 j/ X' T1 C; K
. e( M( B  o1 T( j+ r1 e

8 t, v  \1 Z/ D$ i  U: ?* o& x客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
; B0 o# q  v9 a0 B* V8 n, J, F& x
; Z6 g% Q7 E, @# A" S1 l& U

  O3 v& n5 Q$ l客服懂自家的支付方式的时效效性和最优化吗?8 ]) V! F5 e$ e* _+ J6 y4 {
/ t1 `: E! T2 z* [

5 i2 K( M: U8 i' t客服懂常规问题发生后,正常解决所需时间多久吗?  d4 o6 L/ \; {% X- ^; z

+ r$ U# y9 ~+ {+ ^! w; B
9 t1 o' u) L! I
联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?
% d, Q; |5 E' b3 ]% s7 Q9 W0 p" Q/ R% G# }# M

  ]4 y4 Z6 A, D& O有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?3 ^) y7 h* h. A

5 L7 i* Z3 v$ \/ W; V+ e

* n$ t2 j& E% {" \还有太多太多,,,
% s9 M- T4 G+ H# Z: p& H$ y# `/ i/ m. t( n- W5 P( w- R& G

4 S8 S) h* E+ T( J( B矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,
3 T' H' z2 d( N+ h
$ H1 _# M1 q" I  j! u
& B* O) D" p7 {
打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了
, J* h- G. X2 h3 {4 w5 ~* U6 R' \- j
9 ]* T; i) O9 N, |3 `8 y  n) }
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,8 ]4 B6 O4 |" i! I6 ]9 z

% X! V. l' n5 Q  s, n) @2017   向那些4 Z9 R1 d9 o. Z' X4 A& {

6 f' n& N2 v- v4 [5 M, B6 I* h. h
+ [0 f6 l$ F: _. F/ s
陪着你笑陪着哭' k7 y/ X0 W  X3 D8 r3 A

6 q6 s" y2 V$ Q; v
+ u$ [/ A1 R9 d$ s
陪着诉苦陪吵闹- \# L4 P. K. v( v( x

1 S8 W* _1 K4 U5 f% I. ?$ i# T
: [+ h# a9 }! p  J- ]/ x) q
陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!
- a& [9 j' `8 B. o9 \3 M! C% D9 X# J# d4 e& _; Q. P
& q& S; a7 C; f# B
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0