优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196850 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 12 [oldrank] => 13 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走" |  ]6 U  U0 |4 d+ V; X0 l1 O
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,  \+ y5 \0 M" O7 @& W; ~
最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
2 C# R% L7 K7 a& l5 W; {7 C; v, w- t$ Z: J
新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
/ n4 f6 D% A1 Y! B
# k! A1 ]% u( V* ~$ v: g2 q
; H* `9 x1 {0 Z6 B1 f, w" n
关于掉单,论坛也有过不少帖子. _# u5 N0 n! H* ]: ^

: z# g8 z& t7 H) x

- k9 w/ t/ ~1 y$ |, T8 X- t有出来吐槽的5 Y+ r: L2 i8 W& q9 K1 Q' o

2 T6 I) N3 k! @! r: `' p
( r! u6 [* ^  N8 E
有出来骂人的
% Q7 I  \; i. j. F( \  e
" I0 F( g, t: Q+ S
  m! \1 x( x6 b& w* ]3 f
有哭成泪人的- O8 a9 m  J. p; [

5 K$ }4 _# J4 H

" X) E1 M- y: V( M7 m% }; C5 G总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,+ x. m# g7 y* R( @2 P: d
( x( L; `4 x& t% z

% T* q( W$ b; A$ Q而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!9 t' R% K$ G3 U4 _

- j) n( v. V! F) I  ]/ x
! {. J3 ?3 |, E5 L' I" [
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
, g  O$ ?! a1 h! A- Y  l2 x
1 _, [4 z$ c+ j, H5 o( t) B
) |# S% j# z8 _# W
然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,2 x/ x2 w$ a0 `. y$ `) n
, ?: Y' y* H* [5 T7 E8 q
+ C4 N3 U* z9 C5 `

+ T- J! S4 u( ?2 c2 ?1 {
4 X# F9 W. A: U  ?% f+ n
接着,公司站出来了:让我想一想静静,,,
5 n, \5 m  ^" n; u& m" o
# E# n" u) Q7 f
' U5 s2 ^0 `0 w& I! {4 _
钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,
2 f! |. }6 L4 @0 v3 r. B4 f
7 c* q3 j2 F2 i* ], F

) H: k' Z. a( r还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!& `) \$ U' C! i% t, ?& L; O

. G% J& g! c  I( R9 N
; b" ?: c3 D! j# S
根源在哪里?' m, F1 W  B! ~. F6 P
根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环5 {# ^/ S6 W0 Y! V8 z$ P( c% j
9 [6 A, F4 _9 |; F; g! [
2 d2 I" \. v# y) h
客服懂每个银行查详单,查流水,查电子单的具体操作吗?
9 o! ?9 C& K8 ~; h( ]! h2 z5 a5 H! R, x* p! ~/ }

& A* G6 t; [" H" c6 @& E  K8 C客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
" s1 O7 F) O% T
: p5 P* x/ p1 n, Y+ d2 j+ R

) V: n0 t! |0 ~客服懂自家的支付方式的时效效性和最优化吗?$ f" b9 G1 H7 n5 H

% @! w5 `! X: Q4 y
. r) K4 l8 E( L- h6 h; N6 f
客服懂常规问题发生后,正常解决所需时间多久吗?
: R4 k! v" _; B; k8 G$ H% q" l! g  y$ }$ t2 k' [
" P! z/ @$ Y( J/ ^
联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?
" e& e- M% r& L0 I# L
- N3 s2 W* d: z4 P( y

  `8 g9 q( E3 t( B2 I  J, w有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?+ Q. M  ]2 i# s) n) u' w; h
9 v: U) F* O% T% a
* B9 L. Z+ e# n# }; [& x
还有太多太多,,,
6 E# K" E; Z! p8 g2 u5 ]
# y$ o0 N( T% F9 v6 r4 o

! [' e1 x& Q6 D2 Q; R矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,% ^0 Q, R+ q2 l! {2 |0 Z1 N

6 K8 R" D. N/ m8 c1 {/ [' ]

1 U( u5 Q7 i7 U: X. h2 \打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了6 R" i$ t5 z- q& K- ~6 Y

3 \# S/ c) b9 ^/ {

% Z2 _/ ]7 n* H; h4 g( z但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,1 a/ V: M% E& B

; Y9 e+ Y0 v" c* u& ^$ x& w; F2017   向那些
6 ^, o3 @, T1 \7 }! W* j
' }+ C+ K" |& s  q6 [. C5 g: i

+ u+ J* I2 S( Y3 m# U陪着你笑陪着哭; m: ?, `; _, r+ C
" S% b7 i: d& U

6 q" ^2 Z  x1 e* z# N  T, N陪着诉苦陪吵闹$ i' g/ D, \; y6 |8 |8 j
1 a2 G" V) A) e. [$ N8 W$ Z) t- Z  s4 g

! y7 @! K4 d* o! P陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!* @# Z( e" O2 i" I" s& m
. X1 y6 o3 M  O; @5 H8 {4 i- _

2 ]1 q. L; T+ y9 ~# M( k
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0