优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196850 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 15 [oldrank] => 16 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走3 Z5 V' j, ?8 }2 l
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,! C! O, c1 ~: h# c4 m3 }% b( E
最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,," Y' D& O% y: ?# v# X6 s% ]3 H

/ f5 u0 w+ X$ x9 K# J  d- H新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,,
2 z. s/ K# z' E3 G7 e2 m6 c
; ^# l, }) L9 R/ |7 j% u# h
% k9 ~# ?. U, `1 n5 u( T) y, N% o
关于掉单,论坛也有过不少帖子
, D4 r( M- W# k. P( P4 W- e" `3 k8 s
# ~% F, [0 M7 Q# `  m( B
有出来吐槽的
2 L$ ~+ ?! \% O
% p9 D, W( j9 b3 r
1 g( ~. E: A, s1 x, g
有出来骂人的
5 ]1 d- d' s' ?# C. W5 ?( |
9 ]; `4 Z+ v7 E. Q: j: X

/ {/ }$ o' I6 x7 f有哭成泪人的3 W, S5 s, w! {* M0 C% s4 m
5 j* d- w8 C2 Y+ Y. H( Z
- p/ j- k0 y, F) x$ L, C( u
总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,
/ ^* W9 E- c$ D. ]& ]5 i# W: T. b1 S# P- g* s3 w9 [

) N* e" r  @6 n) j% G8 s( ~" w6 \6 P! y而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!( g0 k- u/ z3 U7 f+ ~; `5 t
" T" V2 n, ~/ Z8 t& {
- W2 Z% _9 i7 [+ {( W" y
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。
% s% s5 s; a  O% ]% T5 L7 \) p6 m; ^; o) Y# z" ]
: S; {: M1 j/ B6 b/ Z
然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,% t9 `5 ~7 L; C6 Z* t2 [2 F

% {6 w, O9 B# A& }4 s1 P1 m( u

  R; O; V1 \5 K) ^+ T6 P) G  L$ c$ f0 r" s9 m) {8 f

  l4 o) c( l3 i+ A接着,公司站出来了:让我想一想静静,,,
: i! Q  z4 D1 O2 S
7 M: E  O4 n1 s, I( a2 Q: I8 B
2 u9 `7 U6 X5 {- t2 j. E
钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,
) Y" A9 v0 @0 d3 p
) E# k3 c2 ]+ d  o

8 ^/ E/ R3 ~6 K, @  z( }, S3 }, {* V还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!( L2 {& \% `8 P0 H! I# I1 b
' v+ Z1 ^/ [" [5 t, i0 b8 K
3 e' @* l8 p6 Q- B7 J( \2 J
根源在哪里?! T, l1 n" T8 k  u- E- ?- c
根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环
% {4 b2 H; G" I8 m5 p+ z9 W- Z8 X; x# V! f

, x) b+ ~0 Z! }9 |$ |) R) F客服懂每个银行查详单,查流水,查电子单的具体操作吗?
3 X# F  ~5 S5 ~; P( X0 J9 m4 B) G* K9 t1 ~  ~& F8 j3 W

5 |; \5 v/ P  A# ~0 U5 O+ R7 F  _客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?
9 ?: ^# ?+ u1 |* f0 n" f6 ^
+ k+ ?( m6 _  ]! _9 y

% G2 {0 T* s/ }0 p( Q' U/ V' h客服懂自家的支付方式的时效效性和最优化吗?
& k2 F- d: O2 B. _7 r) q! y  a
0 T4 c! c% G# m- X  w4 Y

: d0 {1 Q/ }) m$ D客服懂常规问题发生后,正常解决所需时间多久吗?
  g% V$ F: x4 z/ r. u
$ x; X5 r& {: B4 _0 J

% T1 G/ S: m4 V1 C7 b4 t. o* m7 u联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?) v8 L. |& ~: O: B( v/ ?; ?

) s. x1 X! i" T! N  w( ?

' {1 N! P4 T' E7 |$ t3 k8 m4 S4 Y有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?
# b  ]7 I2 ]9 p8 \8 s/ j$ r
+ x1 @4 |9 t) r7 B

& h+ |5 [3 z. q) H还有太多太多,,,
- c8 R5 b" t6 o
4 S$ X- D/ y8 |0 {, @' @% F5 Y! {
3 W- R$ h3 U6 @4 R* X5 j
矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,: |4 U* z* W( s7 c$ r: v
$ L" f$ P, h1 C  Z- h
" R  a3 i# T- v- J0 ^  V
打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了# _. i: c: H" \. |: Q; G  p0 H

* P+ t% u. g& _) u  o% i; C$ v: ?
4 K% R9 M  m# x" V3 D+ o
但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,,
" E  a" c, d4 p" j1 N
6 P! r" y  p7 F% D; n/ R2017   向那些
- g: C. N4 k- J9 T# C
7 x5 N1 l! l4 I- w5 H" J; P5 r. S
8 w4 [. z& D. X2 r1 T* M
陪着你笑陪着哭0 G, f3 C7 }" R/ ^: d
  r0 Z" N2 P5 @3 S( O" Y. n5 }3 v

% ^$ @% H" w* ]+ ^5 S4 G陪着诉苦陪吵闹
: `) s  D- ]# Q8 A. I9 {' K& g. A9 u* ?& |! ^+ Y( H& Q

" r( {' z# g/ ~  y2 w: E$ {陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!0 ?# f7 {' {# u( E

; |1 F1 X5 h; d( f7 V
8 e# \+ c( ^! j  S. h7 q8 j6 |' x+ E
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0