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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 3 w1 O, t5 e0 W1 X9 H
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【论坛ID】：pingjing0099, g. Y; f% N' z( {) d, V( P! a9 \/ C* ?' l
【咨询公司】：易发国际7 H% L# M8 A% g1 t4 v7 m
【公司账号绑定】：已绑定
+ ]+ {9 O4 l' `/ e! g) J% ?+ A【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？+ |; A( k4 B' t+ ~ V9 P" {" \- _2 h
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 ! L! k6 a$ K+ S+ E1 z5 b4 ^
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。8 [4 n, v5 i, D" V9 n: s* p- T
/ W. l$ ]0 a3 J. E) U: V0 L- I: ^9 x依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
" j0 j$ P3 t2 l; M---------------------------------------------------------------------------------------------------------------------
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* ]6 R" Q5 @( o, b, k8 ]跟进情况更新：" l8 L! U' ?9 V: t
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服+ v2 `, b3 i, f: a* \5 e
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”8 g/ t4 v* w7 e* }7 g
/ S; X2 ~4 b5 f- h/ G0 u评价说明：4 Y9 D8 o/ _! I4 G4 t8 d* `
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理" u7 N! `& B$ O1 L3 N1 D1 b$ Z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。- Z3 q9 x7 R. I* w
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天策-瑶娥 发表于 2022-11-26 11:53
( R' [: x, I* _$ v+ I: P$ {# Y& i楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。: @, L. s2 v/ |* q+ e, M
, p! ?) L( C- i: S8 C依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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谢谢版本处理，版主的服务贴心啊 |
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当前离线
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不客气，这是我们应该的 : B' X: r H8 m, m |+ s3 O% h
4 M: I$ m; T5 f$ h: ?- Q看到楼主已申请绑定了，我通知客服给审核通过 |
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