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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 6 Y0 M2 O$ t, x/ k6 Y K
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【论坛ID】：pingjing0099
& ?3 S0 {, N) I1 }) H# N, T【咨询公司】：易发国际
0 a) X; K: V( G2 E【公司账号绑定】：已绑定" y( X. y+ @0 S/ O
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？: t0 |% o) k) A* R" Q2 ]6 Y
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 1 p: j; E# u, {
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。# ]- S$ X: m' h; ^8 l
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
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跟进情况更新：$ q, k, ` D2 g0 V. R& C& K* |
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服& t6 v5 O' X$ }, N0 y. H O
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”. V) j1 o' H9 c2 O! e1 n! D
: `% k3 D( V9 z5 ^! u; h7 n评价说明：' f3 @ S; y4 r
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理# C: {0 n2 I. q
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。! p! W r) J; ~ \0 [% M
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天策-瑶娥 发表于 2022-11-26 11:53) C: p$ B4 w1 r
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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. C0 y4 @" r: \. U* k3 t, [依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
) D+ O1 Y' ~: e- U3 f J1 `' w谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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当前离线
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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! f# {# j$ U0 l: e谢谢版本处理，版主的服务贴心啊 |
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当前离线
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不客气，这是我们应该的
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& J6 b( v6 L8 R$ u' t看到楼主已申请绑定了，我通知客服给审核通过 |
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