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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
0 G2 H; j9 W4 A& f- `目前等待中 有经验的老哥过来说一下这种情况有遇到过没" X: j. p$ t. B4 j8 T5 J% t
* f; D# {5 p, y; C7 L& H0 `( b
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
( \5 K: k; `& p |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 . d6 I% |# ~5 O i+ x
0 i9 }5 k6 p/ x6 S亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈. W3 B/ B* r* p% l! p+ ^
----------------------------------------------------------------------------------------------------------------------5 f4 U+ m4 g& I
跟进情况更新：9 F6 Q7 y! e9 P J& V S
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
q4 L) H7 y0 @7 ?! v# _2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可' y2 f% r: q1 h* j) v
2023-11-8 13:30【会员评价】——好评结束本次咨询
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评价说明：
. U3 \. Z1 i% f& l8 g: k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
2 q% W. f- n! P/ x! y* N8 @ q& }* h2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 [, Y- \, d6 h$ n6 X
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( }& R2 h& l G9 k5 b已经绑定了 |
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- Y% ~2 c9 c A" [% S
你好，这边没有收到您的邮件哦。" I* H& t4 j% W2 g/ G
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。6 J" F) t% l. z* Q
您只需提供身份证件【正反面即可】
* F ]7 f2 A9 r! [1 f. l; x9 K, j. O [3 A! y0 D
这边可以私发我您发邮件的截图嘛？ |
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) V0 ?' A* Z; M/ G7 _9 k
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:092 Y. U1 u/ O2 W& X2 P# R
你好，这边没有收到您的邮件哦。
6 b2 \ p* m# t! x8 I M我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。( x9 U8 z M9 u' ?5 U: @5 d
您只 ...
* q$ S+ L w3 E) m4 o* w如何私发给你 |
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3 |. h4 B6 F. Z6 C: {我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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$ w+ Z/ A" t: S. q) z/ [1 a好的 在线等 |
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6 ?3 x4 l( C( G已经发送了 收到了没 |
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! o2 e7 b T4 t" @; w( R怎么和你私信 |
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4 f# ?: ^0 m6 f9 f我在论坛无法给你发送短消息 只能阅读你发给我的 |
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7 z9 Z: U7 x. H7 y$ M
我的权限不够 |
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还是没收到哦，我让客服联系您了 |
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4 y8 [0 D$ `6 W8 r9 l
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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( _1 j* K, [7 d1 S1 Q客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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8 _! k" l7 L, Y. R( G9 _) p您好这个与账户资金无关的，5 K7 n7 }/ V% G; r5 `0 R
为了客户资金安全及避免洗钱活动% Y1 ? l) Z% u" g2 B* P m
我们一般都是由系统随机抽查的以确保是本人进行游戏 Y9 j- L0 o4 q8 @3 n: W; @# _
这样一来可以减少资金冻结事件7 ]7 D' _3 @) Y# z
希望您理解及配合 |
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