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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
0 A; P& Z/ j. f8 b" L目前等待中 有经验的老哥过来说一下这种情况有遇到过没
* b8 V* d* a9 j! @3 k) m# r
% m4 C" U3 d) e6 A5 p6 |6 u, m| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
2 [% n: w2 a$ ?8 h8 e; _: n) ^ G n# p7 d! q8 A+ B
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
/ d, m) R( v. T, I- G----------------------------------------------------------------------------------------------------------------------1 S! K4 W: G- a2 D0 b9 g1 A2 x
跟进情况更新：7 I- A. |) C% h6 F6 ~/ W7 H' d! i* O' f
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服. ^5 q+ G! Y7 u! {
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可2 t2 `1 M' Q: a0 _# `. d5 ^; l
2023-11-8 13:30【会员评价】——好评结束本次咨询 {4 s9 Y- ]: i6 x
5 Z4 s9 p- N% E, |& r6 ^8 |! J评价说明：* P; S! q* l6 U2 ~
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! s6 y# n8 N: e$ V: ~, o- Y2 a2 b
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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. ~& |. |. r B: Q# E已经绑定了 |
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+ U1 I/ g/ _2 ?你好，这边没有收到您的邮件哦。: ?6 a9 \% R' o; m' q* k
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。$ s s+ q3 v: A s# Z j6 F" M2 a' w
您只需提供身份证件【正反面即可】
" p7 e# ?# C" a
1 N3 B5 R9 V. `$ O' P) K q. H这边可以私发我您发邮件的截图嘛？ |
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. u3 A; h7 J8 f7 m$ n! s
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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9 t h1 V- ]- p8 ?# Q如何私发给你 |
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+ r9 q8 i" k; K
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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% b+ W# l) @0 P, S& @
好的 在线等 |
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! [* {6 G5 _! v
已经发送了 收到了没 |
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! u. U: m: T, D5 s: E1 o& s7 m# H
怎么和你私信 |
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/ p# T4 @" S5 ?2 j: H) K# d. v5 @我在论坛无法给你发送短消息 只能阅读你发给我的 |
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$ ?, [7 Q* d9 x; B5 X
我的权限不够 |
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9 O0 A- I# I L5 q& P
还是没收到哦，我让客服联系您了 |
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! N. R8 U+ b1 W
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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2 u: L, f( H0 _
客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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9 j( e4 d4 A7 m- _8 C7 Z您好这个与账户资金无关的，
. N8 S( H, O3 `5 Z( z( n为了客户资金安全及避免洗钱活动$ C. ?2 n# d, c; X! q- s) [
我们一般都是由系统随机抽查的以确保是本人进行游戏8 {- E, V& k1 z" P$ p
这样一来可以减少资金冻结事件
$ i W6 j1 S7 k! b1 \( ]$ F$ B希望您理解及配合 |
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