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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ % P) p' P' U. _1 U% f
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 2 ]* ]3 e# l5 t) k. N
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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& S# O) P3 g7 M- G0 X会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。9 R; \# N' k- \0 `, T `# K1 Y
5 ?! N) t" @4 Q跟进情况描述：
1 c* c& r# K+ v$ W3 c+ L2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服( y' @4 n% y3 ~' o0 h
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
' s' ?# s* i0 Q2 ?* |7 O/ I- {5 M' o2 b) t2021-8-23 23:04【会员回复】——已到账5 f+ q) a/ {. J; S
2021-8-23 23:04【会员评价】——好评" R7 J* r4 e1 v) I
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本次咨询总结：
1 }6 a1 t% `6 M本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
, T; T( ~: }& p# k) ^审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。6 i; a' t1 A+ ]% d4 l8 i# X
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评价说明：
) ?6 }; e9 F. J! s) }1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ v* \- w$ D1 `# i" U
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：& k/ @4 d) u/ w t5 v/ L1 M
抱歉为您带来不便！
* S8 @/ L9 [9 ]- L6 ?5 D9 u; E经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？8 E1 G4 M3 P- f6 ^& B# R" }
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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! w+ P, D/ ^1 o评价说明：
% W j7 T8 t9 B P y! H3 e, \2 f1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. S/ | H( Y# z4 w9 k" i0 [+ P$ u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 16149 小时
本月在线: 300 小时
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: E" d' R# j' P; k* c4 V& @
感谢您的好评 |
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