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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo8 R4 B) P; z2 N' M3 g$ M
【咨询公司】：E世博 K" w: n; ]8 C0 {* {2 F* {5 n! y( m. Y" Z
【公司账号绑定】：已绑定3 x: n. S% g3 h' w. r
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。) Z+ v$ u8 e1 M6 Q% G; j
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
1 u& C; Z! ?3 G' m7 F8 s: p 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。# p' i& `& E4 q, A: ]' j2 {8 Y
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
5 a7 x: @1 l; h: m- i# Q2 O 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 ( ?5 e/ T: F' y5 Z) P' n7 M6 S( h
0 \) f& E( u" A( h6 D% f6 q好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
2 R* y2 v+ M6 d/ u _4 G+ {& P--------------------------------------------------------------------------------------------------------------------
! x& ]" \5 q" \2 Q* d跟进情况更新：
& B" \, }9 g5 g; e. j% W2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服# d0 p+ h0 [, G" ^: K) I! Z8 P
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
8 `! C$ {3 f6 k" V# T* s2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
8 g' O& C- C: Q; @2022-10-27 14:24 【会员评价】—— 中评( c% r% y, W3 J9 Z
% w5 r+ w& x" b* |. E* ~. P0 Y评价说明：
% w f# b8 a7 ^6 c* k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: @; U$ }! k0 f: P2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
' p5 }$ |; |) Te妹已将您的状况回报给相关单位了！( s q9 L; ?9 B& m. `
请哥哥放心，公司会尽快协助您的问题的～2 S. l `5 }5 S
由于妹妹权力有限，无法了解详细原因 :(+ |- H2 S) I- K
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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