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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo! N! r" E# H- D. R' Q
【咨询公司】：E世博( F- [* M* N2 I& j# s- `/ A) Q
【公司账号绑定】：已绑定
) I$ x% n( ~- Q: ]【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。- |; o+ `) H4 m& B2 R$ U
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。9 [9 `- K8 E; N4 N
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
7 v/ R' F1 @; i* V# Y; B8 E* e 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
# x* p" V. d3 V, R+ D 另外，建议提升网站安全措施，否则让人很不放心。' N# N5 G9 U1 h( J( V0 t& p0 G
e7 ?% g3 B; v0 q, f* Y5 s7 {7 l4 c
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 t9 c* R$ ]% D* \1 e! }2 r
8 N9 P" g, o8 w) t" E# G" i好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
) U& O- [4 P& e8 [--------------------------------------------------------------------------------------------------------------------& _* L7 E3 c: l
跟进情况更新： 0 B: D% W" O4 Z g. N/ W
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
7 ?/ d& A2 n8 W& s2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
, g: s# R: j: }" h5 N2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价! H6 x* v! O3 s$ Y: n
2022-10-27 14:24 【会员评价】—— 中评
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* J5 r7 ~: g6 c8 G. k; J评价说明：
) q& O8 `- ~. r" c$ y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! r) `# P3 [3 V G& T! V0 A, T2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。% m' L; J8 ]% |1 t: m
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哥哥您好
- v5 m+ c; K. O# he妹已将您的状况回报给相关单位了！: c3 I! @! n& d
请哥哥放心，公司会尽快协助您的问题的～
- g/ s. ?* z5 B$ E, \2 m$ g由于妹妹权力有限，无法了解详细原因 :(" q3 a2 I8 Z1 G* O& X
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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