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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到6 B! g( j$ k: `0 J! j
目前等待中 有经验的老哥过来说一下这种情况有遇到过没3 \" I9 d6 G3 x6 g. i1 F( h
, L# V8 j9 t% n1 B, X# w' o t+ n) ~
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
( v* B, B0 b/ s( \/ c9 f- a; J- `; k% L$ I* n! c# E/ o
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈1 f1 W5 W! G4 c
----------------------------------------------------------------------------------------------------------------------* R+ [9 B( h* V) m+ f
跟进情况更新：
( Y; U0 A7 H7 g& D6 }* I8 I" [2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服- c s4 d$ t' R# E# q
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
+ \4 R0 X! i- d/ ], M2 O2023-11-8 13:30【会员评价】——好评结束本次咨询
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! s; m+ v( V1 Y, S$ C8 {评价说明：8 E6 X I: L( N& V6 L3 L
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, q W& w9 w) i2 H% `; [9 z2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 G5 Y9 }4 h0 q6 A9 c/ S
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$ s5 h" {9 ]) P t7 C" ?
已经绑定了 |
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你好，这边没有收到您的邮件哦。0 h. `: o, h/ E7 v! L: T0 l
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
& A$ y7 s2 N8 F% V您只需提供身份证件【正反面即可】- R! g& w; R( T4 g4 m
3 b( A" c$ L& M( F: ^4 k# s这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:096 l; O! M* C+ @# T# t
你好，这边没有收到您的邮件哦。
- F- [+ |& y& W我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。0 B. _) n6 m% _ s4 L9 }+ `8 f
您只 ...
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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) v' Q+ S$ t7 h2 b& K" q我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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% m3 c$ K( Z0 V; k# E
好的 在线等 |
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7 r' V9 ~: N% F
已经发送了 收到了没 |
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, d2 S/ E u7 [3 c) W
怎么和你私信 |
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2 r% ^/ P+ ?, z) U) f7 g6 x7 Q+ ~+ L1 h我在论坛无法给你发送短消息 只能阅读你发给我的 |
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$ d% U+ ~8 f# S3 h% p
我的权限不够 |
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还是没收到哦，我让客服联系您了 |
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7 Q/ q. N' T2 w9 X
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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# c ~ G% A7 \6 S+ i: z0 |5 D客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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" n9 O; n/ J# \9 a" M5 K9 V* A您好这个与账户资金无关的，& q( G% F" j* `. P+ W
为了客户资金安全及避免洗钱活动
0 R/ G, @: ~& l( _我们一般都是由系统随机抽查的以确保是本人进行游戏
) E. C0 {( F' @5 @" D这样一来可以减少资金冻结事件7 P2 t8 W s3 Z9 H$ k
希望您理解及配合 |
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