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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 9 N4 |) J2 W$ z+ U4 B( q
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【论坛ID】:：yuyiyui
5 @5 K K4 s: \6 K: G: y【咨询公司】 ：E世博' H8 \; X X+ k' S0 F
【公司账号绑定】 ：已绑定# T8 m" _. r( r2 i3 P- }1 f$ J
【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。( F1 K# C5 b& m& `' p
注：非法投注行为之定义，请您参阅【协议与规则】第11条7 n' Z3 {" K5 B5 _
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
+ E& z/ U0 t# u, Q: l$ V如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
! w0 e+ p V" b( e3 TＥ世博 客服中心 敬上2 s' ^$ ]- t$ W$ {% k& s
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希望e世博驻站客服帮我看下什么情况，尽快帮我解决; e7 ]# x @/ Y% t: ] H
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
: L. t) O4 q. w: N5 Y) |$ R4 w) G---------------------------------------------------------------------------------------------------------------------4 u# w9 q; y5 X3 x
跟进情况更新：4 ]5 b& m1 @+ r( D9 V
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
) B5 H- z& | Q( S# V2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可, H5 Z1 h: x. ? v
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
/ U. k i; t6 X. f2022-8-28 15:22【评价】——版主默认评价—中评' U) O' t( L8 _* G: v3 v+ ], h
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评价说明：
8 r2 S: _* `8 D2 Q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 U. F7 k7 \6 c# u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。# d$ u& O% {9 v. y, J0 c
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哥哥您好
6 n& _8 Z/ g. r6 p很遗憾得知您的消息
$ I5 G" m @* W/ re妹也协助哥哥去询问状况
2 J% T) {/ p% C' }可惜妹妹人微言轻 实在没有权力去了解详细原因
7 J; R2 a) k H7 d* m若哥哥还有任何疑问，可以谘询在线客服小姐姐的
, r( y9 v. o0 U8 E- i5 [0 @还请您谅解，谢谢！ |
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哥哥您好～+ X! s4 N2 p8 j7 B5 x
e妹家信誉哥哥是可以放心的呢！
# j* Z# C3 D2 t" @$ ^这是风控部门进行的正常程序唷， n2 R% \( m h$ t5 D( ]; v/ q# N4 C
待七天审核结束没问题就没事啦～7 V0 X# H$ z# a( f6 g
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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. q# R, ?2 ?1 y
我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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/ T/ o, k; h6 h2 k. X! _2 R7 y( S彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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E世博客服代表 发表于 2022-8-23 17:17
7 P; L8 A/ M* Q' T( G4 Z5 s' G7 _* p, [哥哥您好～
8 ~7 t! X/ {9 He妹家信誉哥哥是可以放心的呢！0 {1 M& I1 n" ? Z, E4 B
这是风控部门进行的正常程序唷，
( u/ H- L1 S0 g7 V8 O3 ]. A! K第七天了，还是没有任何结果 |
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好的 |
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