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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ ' h+ x, z3 F, D! ?* n
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 % B0 s& G$ n# `- Y& q
! h8 `; z) p6 {8 i2 {* t {楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。9 c9 W8 |9 q0 R! R# ~% F/ R0 I
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跟进情况描述：
0 o' |( V2 j+ b$ V. Z2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
. s: Y# X. s0 ~, t T2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
8 t- S& @* k. T9 k" Y; ]2021-8-23 23:04【会员回复】——已到账1 f: w+ } P2 u, x0 H
2021-8-23 23:04【会员评价】——好评 p2 Y4 n0 H- G3 j
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本次咨询总结：
( i4 |9 O$ X- c2 E3 ?1 s1 L本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
& r3 @9 V) J% J审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
0 L& m1 W$ c' s/ i2 g) S3 ^1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ k3 s& t8 _( m* ~0 g0 X2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。- m4 Y7 d4 w) i7 Q' D; g# F% B1 ?
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当前离线
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您好，亲爱的会员：1 g; h9 ?; D' Z
抱歉为您带来不便！
S, Y1 ~1 h5 Z2 `# I经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
# ~6 G- K' q- B7 S* A: u如果收到了，请您对这次的事务进行评价 【好评、中评、差评】# f1 {) |: v4 C5 a g$ A. a. V
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评价说明：6 x% }3 D# i: b& \' f4 a% c. d* h
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理9 r7 {* V5 l: H- v& T+ u
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 9274 小时
本月在线: 45 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14552 小时
本月在线: 519 小时
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; o) y7 z# |+ e# U5 F) z感谢您的好评 |
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