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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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% e# L. n1 s: h7 N【论坛ID】：pingjing0099' V" A. l! h5 x) ` ^
【咨询公司】：易发国际( Y2 ~$ W! [ s# Z4 |9 t/ b, F
【公司账号绑定】：已绑定
% c0 }% b: A8 F4 W1 m: [4 @9 B【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？% d! i1 P2 t% ]
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 3 t H; r. h- @" Z9 @
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟) Z5 ~3 T4 J# Y! } R5 z4 \
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, e8 H/ V' s) i$ t* I5 U跟进情况更新：
[; a i- I$ r7 Z* Z2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服3 {! W7 r1 M. T; h& h' z6 {
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”( Q# n6 P7 b# l2 m$ Q
; |- r' J9 g+ g) r; K9 a% b评价说明：: Q+ g4 K4 v1 h( ?/ W1 z
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. A" I; j$ ]2 N. e% z2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。$ R1 E) v$ }' W" X
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天策-瑶娥 发表于 2022-11-26 11:53, `% B% N: v% C% H3 E
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。0 @/ [. A$ z( c
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
1 p! w, k) A1 k, ?谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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当前离线
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" m0 @" l* R) V7 p5 N; {瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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当前离线
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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谢谢版本处理，版主的服务贴心啊 |
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当前离线
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天策币:
活跃币:
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总在线: 12457 小时
本月在线: 191 小时
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- I) H' L7 y5 r- }1 R" Y5 r不客气，这是我们应该的
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4 H0 C1 g3 a# ?$ x( A7 L: [看到楼主已申请绑定了，我通知客服给审核通过 |
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