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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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# k" B" f3 a" f6 ]【论坛ID】：pingjing00999 h* D, ^; ]4 [ {1 d
【咨询公司】：易发国际. J/ \0 ]$ o2 ^; Y' c/ x
【公司账号绑定】：已绑定8 U9 e& o3 A: S' ?5 G2 e3 U% Z. j
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？# h3 k2 \1 a" |& T
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 . b; e5 M, ?9 @$ A7 L6 y) I
( P. C. }/ p9 t I楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。: [$ s( l# ~# l: p3 e8 R
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟5 P7 f- V# O- J S8 }4 [& }
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& v. N0 p$ `$ j+ U: @6 c跟进情况更新：$ M" M6 {1 d+ G- Z8 }; |# `+ T6 z; o. D
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
* U- U1 W0 ]8 f* W5 ]2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”$ `9 u; n' u( q1 J4 u
1 S2 L" R7 }7 B, L/ U9 u$ F4 M评价说明： S7 ]/ k+ a4 E+ v: S
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: J9 l- L- N" [- }' X, o. j3 b2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53( _+ L7 i# e! o; k- B w
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。 }- R3 x& V/ {/ ]" E& |' x7 J
; W$ [) ^( E. b$ p: T/ d2 e9 h依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
, h ~6 h# c! ^* ?谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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当前离线
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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当前离线
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/ z, n4 ~% z( O$ D楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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谢谢版本处理，版主的服务贴心啊 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12452 小时
本月在线: 186 小时
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不客气，这是我们应该的
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# U% k# y9 ~- v看到楼主已申请绑定了，我通知客服给审核通过 |
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