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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 ! a$ O" S0 ]+ W( m
1 a( N9 E! V2 ^$ l【论坛ID】：pingjing00999 b: p) k) k: |1 L0 `7 ]
【咨询公司】：易发国际( c1 u0 h$ \7 W0 P8 @/ v
【公司账号绑定】：已绑定# W2 @) r+ V* p. S2 J
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？1 x3 ~/ c- B, j8 i/ G7 C7 Y
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 % @% W B u. U% N
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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8 F; J' \2 @1 c) M- B$ u依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟; c, L b$ v0 U" Q& H! X& t
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, L$ k ~1 f4 U: F2 ?跟进情况更新：; O1 }7 S8 x% [
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
3 ?: N7 t9 W8 ~- c0 ?) i# @+ J2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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6 i0 D, r2 @: u评价说明：% L/ T+ u& ?$ z/ f
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理- J7 c1 d( j4 v/ V# x
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。+ X5 g/ h6 d* O% Y A- u2 X
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天策-瑶娥 发表于 2022-11-26 11:53
* a" D( q8 \" e- Q楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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8 a* m' t8 G) |5 z p1 U$ _瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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谢谢版本处理，版主的服务贴心啊 |
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当前离线
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$ C1 ]/ p% `9 g6 ~3 T- _不客气，这是我们应该的
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$ f- e/ h1 X7 b8 Q4 T% u看到楼主已申请绑定了，我通知客服给审核通过 |
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